The Atlanta Symphony Orchestra exchange policy helps patrons receive the full value of their tickets with minimal or no fees for Delta Classical concerts.

For Subscribers

The Atlanta Symphony Orchestra exchange policy is designed to help subscribers avoid schedule conflicts and receive the full value of their series tickets. Subscribers may exchange their tickets for any other Delta Classical Series subscription concert in the current season. As a benefit to our Subscribers, there is NO FEE CHARGED FOR EXCHANGING unless you are exchanging lower-priced tickets for more expensive tickets. All exchanges are subject to availability; seat locations cannot be guaranteed. For especially popular concerts, concerts on different days, or in a different series, you may have to exchange for seats in a lower-priced section. Exchanges must be made by 4 p.m. the day before your scheduled concert date.

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For Non-Subscribers

For all non-subscriber tickets exchanges for Delta Classical Series performances, there is a $3 service charge per ticket in addition to any difference between the value of your exchanged tickets. Atlanta Symphony Hall LIVE and Movies in Concert performances are restricted from exchanges.

There are no refunds for single tickets. All programs, artists and prices are subject to change.

Ways To Exchange Your Tickets

Phone

Call 404.733.5000 ext. 6 during the Woodruff Arts Center (WAC) Box Office hours:

  • 9am-5pm, Monday-Friday

Your new tickets will be emailed to the email address on file. Please write "void" across your old tickets and discard them.

In-Person

Bring your tickets to the Woodruff Arts Center Box Office.

Woodruff Arts Center Box Office
1280 Peachtree St., NE (at Peachtree & 15th St.)
Atlanta, GA 30309

  • 9am-5pm, Monday-Friday

COVID-19 Statement: Due to COVID-19, the Woodruff Arts Center campus is closed. You may contact the Box Office at 404.733.5000 during the above business hours.