Accessibility

All concerts at Symphony Hall are accessible. Accessible tickets may be purchased directly through Ticketmaster and are marked or indicated when selecting seats. Persons requiring additional assistance are requested to call the Atlanta Symphony Orchestra Box Office at 404.733.5000 in advance.

What should I wear to an Atlanta Symphony Orchestra Concert?

Some people enjoy dressing up and making a special night of it, but you'll see everything from denim to cocktail dresses. Most importantly, wear what makes you feel comfortable.

What is the approximate length of a classical concert?

It varies, but most concerts are about 90 minutes to two hours in length, with a 20-minute intermission at the halfway point. Family concerts are specifically designed for younger audiences and are usually less than an hour with no intermission.

When should I arrive?

The Galleria of the Memorial Arts Building opens two hours prior to each concert, and you should plan to arrive at least 20 minutes before the concert to find your seat, enjoy a cocktail and begin your concert experience. 

Where can I learn more about the program?

The ASO provides program notes for each classical concert. They can be found in the printed program or at aso.org/programnotes.

Can I bring the kids?

Children are welcome, but we do not recommend bringing children under the age of 4 to classical performances. Kids and their families will enjoy Family Concerts, Movies In Concert, and some of our Delta Atlanta Symphony Hall LIVE and Coca-Cola Holiday concerts.

What is your ticket policy?

In recognition of the uncertainty created by the current health situation, we have reviewed our ticket policies to make sure we are as flexible and accommodating as possible in the event you are unable to attend a performance. The 2021/22 ticket policy has been updated to include flexible exchanges for all ticket buyers, including single-ticket buyers. If you are unable to attend a performance for any reason, you will be eligible for a complimentary exchange into a future performance or a refund. Exchanges and refunds may be requested up until the performance time, and ticket buyers will be asked to pay the difference in price should the replacement performance ticket price exceed the original ticket. Subscribers may make exchanges online through their account manager portal or by calling 404.733.4800. Single ticket exchanges can be made by calling 404.733.4800. Patrons may also donate Delta Classical tickets back to the Atlanta Symphony and receive a donation receipt in January. Tickets must be donated back prior to the performance.
 
Artists and programs are subject to change without prior notice. Inclement weather is not a cause for a refund unless the performance is cancelled. In the event of severe rain or snow, weather updates and performance status are noted on the homepage. All persons entering the concert venue must have a ticket. Latecomers and those who exit during the performance will be seated at the discretion of the facility staff. Copying any performance by camera, audio, or video recording equipment is prohibited.

What if I need a wheelchair?

A limited number of wheelchairs are available. Please see a security officer upon arrival in the turn-around lane in the south entrance off of Peachtree Street (Callaway Plaza) for assistance.

What about transportation and parking?

Atlanta Symphony Hall is located within the Woodruff Arts Center on the corner of 15th and Peachtree Streets in the heart of Midtown.

Directions & Parking

Accessible parking is available on all levels of the Woodruff Arts Center Parking Garage.

Are there restrictions for what can be brought inside Atlanta Symphony Hall?

The following are NOT permitted on the venue premises:

  • Weapons of any kind, including firearms, knives and other items deemed dangerous
  • Backpacks or oversized purses
  • Large umbrellas
  • Instruments and cases
  • Professional cameras with detachable lenses
  • Video/audio recording devices
  • iPads and laptops

How do I contact the ASO Box Office?

Tickets to concerts and events at Symphony Hall are offered at aso.org and all Ticketmaster outlets. If you have questions regarding concert information or ticketing assistance, you may contact the ASO Box Office by phone, email or in person. Visit aso.org/boxoffice for more information.

Other ticket sources for performances at Symphony Hall may be fraudulent and not honored for admission.