Exchanges & Refunds
In recognition of the uncertainty created by the current health situation, we have reviewed our ticket policies to make sure we are as flexible and accommodating as possible in the event you are unable to attend a performance.
The 2021/22 ticket policy has been updated to include flexible exchanges for all ticket buyers, including single-ticket buyers. If you are unable to attend a performance for any reason, you will be eligible for a complimentary exchange into a future performance or a refund. Exchanges and refunds may be requested up until the performance time, and ticket buyers will be asked to pay the difference in price should the replacement performance ticket price exceed the original ticket.
Subscribers may make exchanges online through their account manager portal or by calling 404.733.4800. Single ticket exchanges can be made by calling 404.733.4800. Patrons may also donate Delta Classical tickets back to the Atlanta Symphony and receive a donation receipt in January. Tickets must be donated back prior to the performance.
Ways To Exchange Your Tickets
Contact us at 404.733.4800 or via email at [email protected] during normal business hours.
Please Note: The Atlanta Symphony Orchestra Box Office is open 3 hours prior to a performance time and closes at the end of intermission. At this time, the box office cannot process in-person exchanges.