Health & Safety
Updated March 8, 2022
As the number of COVID-19 cases continues to decline, the Atlanta Symphony Orchestra and Atlanta Symphony Hall LIVE will no longer require patrons to show proof of vaccination or a negative COVID test for most events in Symphony Hall. In addition, masks will be encouraged, but no longer required.
The Atlanta Symphony Orchestra and Atlanta Symphony Hall LIVE will continue to closely monitor local, state and federal policies regarding indoor activities and plan our safety protocols accordingly. Specific health and safety protocols are subject to change and will be clearly communicated to ticket holders in advance. Thank you for your continued support.
Guidelines are subject to change based on specific artist requirements.
In recognition of the uncertainty created by the current health situation, we have reviewed our ticket policies to make sure we are as flexible and accommodating as possible in the event you are unable to attend a performance. The ticket policy has been updated to include flexible exchanges for all ticket buyers, including single-ticket buyers. If you are unable to attend a performance for any reason, you will be eligible for a complimentary exchange for a future performance or a refund. Exchanges and refunds may be requested up until the performance time, and ticket buyers will be asked to pay the difference in price should the replacement ticket price exceed the original ticket. Subscribers may make exchanges online through their account manager portal or by calling 404.733.4800. Single ticket exchanges can be made by calling 404.733.4800. For all Delta Atlanta Symphony Hall LIVE and Movies in Concert programs, refund requests can be submitted here.