Health & Safety
The ASO's Commitment to Health and Safety
The ASO is committed to the health and safety of our patrons, musicians and staff. These are unprecedented times and each day we take new steps in our journey to return to the stage with guidance from federal, state and local authorities, as well as a team of independent experts, who are helping the ASO work through our specific needs and challenges.
As of June 11, 2020, Governor Brian Kemp issued a new executive order that allows for performance venues to re-open with restrictions as of July 1, 2020. This presents both a challenge and an opportunity for the Atlanta Symphony Orchestra, as it is incumbent upon us to determine how, when and where we perform. While Georgia has taken a more aggressive approach to re-opening, the decisions of our legislators are just one factor in our decision-making process.
Today, we can share the core principles and considerations guiding the Atlanta Symphony Orchestra's re-opening plan.
- We will implement additional health and safety measures, including, but not limited to, frequent sanitizing of surfaces, increased hand sanitizing stations, and use of masks.
- In coordination with the Woodruff Arts Center, we are creating touch-less experiences throughout the campus including open doors, mobile ticketing, etc.
- In the event of concert cancellations or postponements, we will offer flexible ticket exchanges, the ability to donate tickets, application of ticket credits to future performances or the opportunity to receive a full refund within a specified time period.
The ASO team is also exploring additional ways for our patrons to experience ASO performances, including:
- Reconfiguration of Symphony Hall seating to allow for greater social distancing.
- Opportunities to add performances where applicable to increase patron options.
- Expanded live stream options for ticket holders who are not comfortable attending in person.
We know this is a time of great uncertainty. For those of you who have subscribed for next season, thank you for your commitment and support. We hope to see you in Atlanta Symphony Hall very soon. In the meantime, please stay safe and well.